teknoglot:

  • Home
  • Home
  • Microsoft
    • Hyper-V
    • OpsMgr 2007
    • SQL 2005
    • SQL 2008
    • Windows XP
    • Windows Vista
    • Windows 2008
  • Linux
    • Fedora 11
    • RedHat ES
    • SLES
    • Ubuntu
  • Code
    • PowerShell
    • VBS
  • Series
    • MP Dev: TG WinAutoSvc
  • Definitions
    • System Center Operations Manager 2007
      • Classes
      • Service Model
      • Singleton
  • Technobabble
Twitter RSS

SNMP GET Errors in OpsMgr EventLog

Posted on September 2, 2010 by Sam T
2 commentsLeave a comment

I’ve been building a little SNMP Management Pack in the past few days to discover and monitor a bunch of PowerWare UPS’s, which turned out to take quite a lot more energy and time than expected. Mostly due to the facts that I am really bad with SNMP and how it works, I’ve never really looked into the inner working of building an SNMP management pack and also because we ran into a couple of errors preventing the discovery process to work alright.

To make it clear right away, this is not going to be a “Building an SNMP Management Pack Tutorial” since there’s plentiful good ones out there already, and to be extra helpful I’m gonna include a few links right away:

  • SNMP Setup and Simple Custom SNMP Discovery – Pretty much the basics
  • SNMP Management Pack Example: NetApp Management Pack – Part 4 actually, but has the links to the other parts
  • Creating SNMP Probe Based Monitors – No custom discovery, but a good and simple guide to SNMP Probes

It’s the second, the NetApp one, I’ve used as a guide to building the UPS management pack since it goes through the process of building your own filtered discovery using SystemOID to identify your hardware-classes and then building the monitors on top of those.

Let’s get to it

When building the discovery of my hardware classes I ran into problems. The discovery simply did not work. At first I got some strange errors about “invalid queries”, something that turned out to be related to me reading two guides–seriously though, pick one guide that is closest to what you want to achieve and stick to it–and mixing up the XPathQuery variables. Silly me.
I got those errors to go away and I was able to get a few objects to my base-class, but none of the hardware classes who was populated through the return value of an SNMP OID got discovered.
The only error I got this time was the following:

Log Name:      Operations Manager
Source:        Health Service Modules
Date:          2010-09-02 11:19:12
Event ID:      11001
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      CENSORED
Description:
Error sending an SNMP GET message to IP Address XX.XX.XX.XX, Community String:=CENSORED, Status 0x6c.

One or more workflows were affected by this.

Workflow name: CENSORED.MP.CLASS.DISCOVERY
Instance name: CENSORED_DEVICENAME
Instance ID: {5C7EFB30-D885-8843-0DD7-EA86B4FD2311}
Management group: CENSORED
I went through all the other logical steps of troubleshooting an error like that which include double-checking firewall settings, OIDs, IP-addresses, allowed hosts and so forth. It wasn’t until I loaded the PowerMIB into a MIB Browser installed on the proxy machine (in this case a Management Server) I realized that there was no problem sending an SNMP GET to the UPS from that server. I launched Wireshark and had it listen to SNMP traffic between the UPS and the Management Server. The thing that struck me right-away was the fact that I could see the a bunch of “SNMP Get-Request” but no “SNMP Get-Response” which means that Operations Manager did send an SNMP GET but there was no response.
After a bit of intense staring i noticed what you see in the screenshot.
SNMP Error in Wireshark
For some reason Operations Manager does not care about what SNMP version you configure when you do the initial discovery of a network device. Even if you do specify SNMP v1, you probes may very well be using SNMP v2c instead and in many cases that will result in these SNMP GET errors in the Operations Manager event log.
To avoid this, you haves to specify which SNMP version to use in your System.SnmpProbe according to the information provided here: http://msdn.microsoft.com/en-us/library/ee809331.aspx
Since I am such a nice guy, here’s an example of the working probe with the added line highlighted.
<IsWriteAction>false</IsWriteAction>
<IP>$Config/IP$</IP>
<CommunityString>$Config/CommunityString$</CommunityString>
<Version>1</Version>
<SnmpVarBinds>
	<SnmpVarBind>
		<OID>1.3.6.1.4.1.534.1.1.1.0</OID>
		<Syntax>0</Syntax>
		<Value VariantType="8"></Value>
	</SnmpVarBind>
	<SnmpVarBind>
		<OID>1.3.6.1.4.1.534.1.1.2.0</OID>
		<Syntax>0</Syntax>
		<Value VariantType="8"></Value>
	</SnmpVarBind>
	<SnmpVarBind>
		<OID>1.3.6.1.4.1.534.1.1.3.0</OID>
		<Syntax>0</Syntax>
		<Value VariantType="8"></Value>
	</SnmpVarBind>
</SnmpVarBinds>

That’s it. Working perfectly now.

Best of luck to you too.

Categories: OpsMgr 2007 | Tags: Errors, Management Pack, OpsMgr, TroubleShooting

About Sam T

I am a System Management consultant focusing mainly on System Center Operations Manager, System Center Opalis some Microsoft SQL Server and OP5. Besides doing consulting I am also an MCT and are holding both the official System Center Operations Manager courses at all levels (50028, 50216, 50231) at Cornerstone and Global Knowledge and holds customized classes at customer sites.
View all posts by Sam T→
Notice: This work is licensed under a BY-NC-SA. Permalink: SNMP GET Errors in OpsMgr EventLog
I’m moving (finally)
Installing Linux Integration Services v2.1 on Red Hat ES 5

2 Responses to “SNMP GET Errors in OpsMgr EventLog”

  1. Rikard Ronnkvist says:
    September 3, 2010 at 05:40

    Why not look in to xSnmp and extending that one instead?

    http://www.manage-x.net/

  2. Sam T says:
    September 3, 2010 at 10:43

    It is a viable option unless you want to fully understand the basics.
    Using xSNMP would, however, still do not change the fact that when you are building a custom datasource with a System.SnmpProbe module you still need to take notice about which SNMP version you need to use if the device only supports version 1.
    Without defining 1 the SNMP GET error would still occur.

    Apart from that, the xSNMP Suite is awsome and we are using it to monitor other network devices. :D

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

*

*


question razz sad evil exclaim smile redface biggrin surprised eek confused cool lol mad twisted rolleyes wink idea arrow neutral cry mrgreen

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

  • kaTWEET!

    • No public Twitter messages.
  • Categories

    • Code
      • PowerShell
      • VBS
    • Linux
      • Fedora 11
      • RedHat ES
      • SLES
      • Ubuntu
    • Microsoft
      • Hyper-V
      • OpsMgr 2007
      • SQL 2005
      • SQL 2008
      • Windows 2008
      • Windows Vista
      • Windows XP
    • Technobabble
  • Recent Posts

    • Virtual OpenVPN Server at Home
    • OpsMgr 2007 R2 Documentation
    • Bulk disable ACS Forwarders (with wildcards)
    • OpsMgr 2007 Connectivity Map
    • Introduction to TG WinAutoSvc v1
  • Recent Comments

    • Giulise on Installing SQL Reporting Services 2005 on Windows 2008 x64
    • Sam T on Bulk disable ACS Forwarders (with wildcards)
    • ChrisAbel on Bulk disable ACS Forwarders (with wildcards)
    • Sam T on Introduction to TG WinAutoSvc v1
    • mats on Introduction to TG WinAutoSvc v1
© teknoglot:. Proudly Powered by WordPress | Nest Theme by YChong