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The TCP Port Check: Use with caution!

Posted on August 27, 2009 by Sam T
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Just wanted to raise a word of caution about the TCP Port Check in Operations Manager 2007.

Some customers have notices the the system-logs on some Unix machines are completely swamped with “connection error”, “TCP Connect failed”, “TCP Session Lost” and similar and after a bit och research the problematic servers were narrowed down to those monitored by Operations Manager. Specifically, those who are targeted by a TCP Port Check.

It would seem like the TCP-connection never fully initializes on the target server. Kind of like knocking on your neighbours door and then hiding. Then when the door opens, no one is there.

Maybe there’s a setting somewhere to modify how “deep” a Port Check should go before closing. Perhaps fully initializing and then sending a proper “Close” instead of just cutting the connection. In a few extreme cases we have noticed that the target server even goes so far as to start a session, but never ending it since there’s no closure and finally having no sessions to spare for the real users. But on most servers it’s just an annoyance since the “real” errors is very hard to be found in all the connection related logs.

Anyway. Just a good thing to keep in mind when running TCP Port Checks from Operations Manager 2007. Keep an eye on the logs when implementing the port checks.

Categories: OpsMgr 2007 | Tags: Errors, OpsMgr, Unix

About Sam T

I am a System Management consultant focusing mainly on System Center Operations Manager, System Center Opalis some Microsoft SQL Server and OP5. Besides doing consulting I am also an MCT and are holding both the official System Center Operations Manager courses at all levels (50028, 50216, 50231) at Cornerstone and Global Knowledge and holds customized classes at customer sites.
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